Abu Dhabi - UAE
Etihad Airways, the national carrier of the UAE, announced the launch of the “Corporate Care” service as a new addition to the “Etihad Business” platform, designed to provide priority support to organizations and their travelers when any unexpected disruptions occur.

Enhanced features ensure business travel continuity

The service enhances existing support offerings by offering eligible members enhanced assistance and closer coordination throughout the travel experience, including priority support during travel disruptions, assistance with rebooking, reservation protection in cases of downgrades, and consideration of seat preferences when exchanging aircraft.

A direct point of contact for businesses

The service provides specialized account management teams that provide organizations with a direct point of contact to meet their business travel needs, in addition to close coordination with travel management companies to provide a more connected and seamless support experience.

Added value for Arab tourists and investors
This development constitutes an added value for the Arab business traveler, as it provides him with a level of reassurance and flexibility when planning business trips to the UAE or through it to international destinations. It also reflects the commitment of national carriers to provide integrated solutions that support the business environment in the region and attract investments, as the quality of corporate travel services has become a major competitive criterion for investors looking for efficient transportation and smooth operations.

A strategic move in the corporate travel market

“Corporate Care” represents part of Etihad Airways’ ongoing commitment to enhancing the “Etihad Business” experience and supporting the evolving needs of corporate travellers, strengthening its position as a preferred destination for the business sector in the region.